Korea, Rep.


Carlos Enrique Serrano Valentin

Financial executive with 30 years of experience in international and emerging markets, leading and working on teams focused on delivering banking and development products and services to clients in Spain, Europe, Asia, the Middle East, and the Americas, particularly Latin America.


Simon C. Bell

Since January 2015, Simon Bell has taken over the role of Global Lead for SME Finance in the Finance and Markets Global Practice where he is coordinating the financing support provided through F&M with colleagues dealing with SME issues in the Trade and Competitiveness Global Practice, the Fi


Hana Brixi

As Practice Manager in the Social Protection, Labor and Jobs Global Practice, Hana Brixi leads the engagement in the MNA region.

Case study

Training Levy-Rebate Incentive Scheme and SME Training Consortium Program to Address Unemployment and Low Productivity in SMEs – A Korean Policy Case

This delivery case study examines the origin, aims, execution, and achievement of the Small and Medium Enterprises (SMEs) Training Consortium Program in Korea. This Korean government program, which took place from 1990 to 2003, successfully addressed issues of low productivity and unemployment in the SME sector.


Do-Hyun Han

Do-Hyun Han is Dean for Research and Professor of sociology at the Academy of Korean Studies.

Case study

Securing Equal Work Opportunities: Korea’s Mandatory Quota Policy and Training to Promote Employment of People with Disabilities

This delivery case study examines how the Republic of Korea implemented policies, beginning in the 1990s, to ensure that people with disabilities who wanted to work could have access to equal work opportunities. 

Case study

How to Use Community Conditional Cash Transfers and Inter-Village Competition for Rural Development, South Korea (1970–1979)

South Korea experienced a period of rapid industrialization and economic growth in 1960-70s  when the Economic Planning Board had made a series of large-scale investments in the industrial sector and the urban areas that hosted industries. This created serious income inequality between urban and rural areas, leading to an exodus from the rural areas as villagers left to seek employment in urban areas. The unprecedented scale and chaotic nature of rural-urban migration placed a severe administrative burden on urban centers, Seoul in particular, and even threatened political and social unrest. (Brandt 1982)

Case study

e-Government for Better Civil Services: How the Korean Government Implemented the e-Registration System

A National ID is called a “Resident ID” in Korea. The system is called the resident registration system because the system is based on a resident’s address where the local government is in charge. This act requires each citizen to register his/her personal information and provides a unique ID number that cannot be changed. Under this act, each household is obligated to register with the local administration and provide moving-in data when it moves to a new house. The National e-Government Development Program was launched to construct an e-RRS from 1992 to early 2000s.


How to Overcome Delivery Gaps: Some Examples from Korea

Discussing how to use case studies to capture lessons about overcoming delivery challenges.